Clinics & Healthcare
The AI assistant for clinics in Bahrain
Patients call when they feel unwell, not when your reception is free. Rannah answers every call, WhatsApp message and web chat in Arabic and English, books the appointment into your calendar and answers the questions your team hears a hundred times a day.
Where clinics lose patients
The line is busy at peak hours
Mornings and evenings bring a wave of calls while the front desk is checking patients in. A patient who hears a busy tone books with the next clinic on the list.
No one answers after closing
Many patients only find time to book once their own working day is over. When the clinic is closed, those enquiries wait until tomorrow, or go elsewhere.
No-shows leave empty slots
A forgotten appointment is a slot no one else could use. Without reminders and an easy way to reschedule, the gaps add up across the week.
What your AI assistant handles
It is set up with your doctors, services, opening hours and booking rules, so it answers the way your own reception would.
Books and reschedules appointments
Checks real availability and books straight into your calendar, including moving an existing appointment when plans change.
Reminds patients
Sends reminders before each visit and offers an easy way to confirm or reschedule, so fewer slots go to waste.
Answers common questions
Opening hours, location, parking, which doctor sees what, what to bring and how to prepare: answered the same way every time.
Speaks your patients' language
Replies in Arabic, including Gulf dialect, or English, and switches mid-conversation when the patient does.
Hands over to your team
Anything clinical or sensitive goes to a person, with the full conversation attached, so the patient never repeats themselves.
Shows you what patients ask
One dashboard shows enquiry volume, response times and the questions patients ask most.
What it sounds like
- Customer
Hi, do you have a slot with the dermatologist tomorrow afternoon?
- AI assistant
Yes, there is a slot at 4:00 pm and one at 5:30 pm tomorrow. Which one suits you?
- Customer
4 is good.
- AI assistant
Done. You're booked for 4:00 pm tomorrow. I'll send you a reminder beforehand, and you can reply here if you need to change it.
Live with as much help as you need
- 01
Tell us about your business
A 3-minute questionnaire.
- 02
Get your recommendation
The right setup and package for you.
- 03
Go live
On your channels, answering customers.
FAQ
Questions we hear
Can the AI assistant book into our existing calendar?
Yes. It connects to your booking calendar and only offers slots that are actually free. If you use a system we don't connect to yet, our team can connect it for you.
Does it give medical advice?
No. It answers practical questions (hours, services, preparation, location) and hands anything clinical to your team with the full conversation.
Can it answer calls on our clinic's number?
Yes. Our team connects your current Bahraini number, or sets up a new one, and tests everything before it goes live.
We have several doctors and branches. Can it handle that?
Yes. It is set up with each doctor's services and schedule, and each branch's hours and location, so it books the right person in the right place.
Someone is calling you right now.
Let your AI assistant answer, day and night, in Arabic, English and other languages. We'll help you set it up your way.